OTA Support
Have questions about your account or need help using the app?
Our team is standing by to help.
For Laundry Users
FAQ
How do I load money into my account?
What payment methods can I use to add money to my account?
Is my credit card transaction secure?
Where do I find my account balance?
I transferred my balance from CSC Go to CSCPay but I don't see it. What should I do?
How do I create a service request in One Tap Away?
How do I request a refund in One Tap Away?
Why is my app not finding machines in my laundry room?
I still have questions.
How do I load money into my account?
What payment methods can I use to add money to my account?
Is my credit card transaction secure?
Where do I find my account balance?
I transferred my balance from CSC Go to CSCPay but I don't see it. What should I do?
How do I create a service request in One Tap Away?
How do I request a refund in One Tap Away?
Why is my app not finding machines in my laundry room?
I still have questions.
How do I load money into my account?
What payment methods can I use to add money to my account?
Is my credit card transaction secure?
Where do I find my account balance?
I transferred my balance from CSC Go to CSCPay but I don't see it. What should I do?
How do I create a service request in One Tap Away?
How do I request a refund in One Tap Away?
Why is my app not finding machines in my laundry room?
I still have questions.
How do I load money into my account?
What payment methods can I use to add money to my account?
Is my credit card transaction secure?
Where do I find my account balance?
I transferred my balance from CSC Go to CSCPay but I don't see it. What should I do?
How do I create a service request in One Tap Away?
How do I request a refund in One Tap Away?
Why is my app not finding machines in my laundry room?
I still have questions.
For OTA app support, please email us otasupport@cscsw.com or call 844-272-9675.
For OTA app support, please email us otasupport@cscsw.com or call 844-272-9675.
For OTA app support, please email us otasupport@cscsw.com or call 844-272-9675.
For Owners/Operators
We have a dedicated team standing by M-F to offer support.
Experiencing an issue with your service or a machine malfunction? Submit a service request
We have a dedicated team standing by M-F to offer support.
Experiencing an issue with your service or a machine malfunction? Submit a service request
We have a dedicated team standing by M-F to offer support.
Experiencing an issue with your service or a machine malfunction? Submit a service request
We have a dedicated team standing by M-F to offer support.
Experiencing an issue with your service or a machine malfunction? Submit a service request
To submit a support request for your property, please fill out this form.